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Privacy Policy

Last updated: 30.09.2025

Only Solution (“Company”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Only Solution
📍 Petefijeva 14, Belgrade, Serbia
📧 support@onlysolution.consulting
📞+381642018453

2. What personal data we collect

We may collect and process the following categories of personal data:

  • Contact Information: name, email address, phone number, company name.
  • Website Usage Data: IP address, browser type, operating system, pages visited, time spent, referring websites.
  • Communication Data: messages you send via our contact forms, email, or other communication channels.
  • Client Data: information necessary for providing consulting services, such as project details and business information.

We do not collect sensitive personal data unless explicitly required and consented to.

3. How we collect data

We collect data in the following ways:

  • When you submit information via forms on our website.
  • When you communicate with us via email, phone, or other channels.
  • Automatically, through cookies and similar technologies when you use our website (see our Cookie Policy).

4. Legal basis for processing

We process your personal data under GDPR on the following legal bases:

  • Contract: where processing is necessary to perform a contract with you.
  • Consent: where you have explicitly given us consent (e.g., marketing communications).
  • Legal Obligation: where we are required to comply with applicable laws.
  • Legitimate Interest: where processing is necessary for our legitimate business interests and does not override your rights.

5. How we use your data

We use your personal data for the following purposes:

  • To provide and deliver our consulting services.
  • To respond to your inquiries and communicate with you.
  • To improve and optimize our website and services.
  • To comply with legal and regulatory obligations.
  • To send you updates, offers, or marketing materials (if you have consented).

6. Sharing of personal data

We do not sell or rent your personal data. We may share data only with:

  • Service Providers: trusted partners who help us operate our website, provide IT support, or process payments.
  • Legal Authorities: if required to comply with legal obligations or protect our rights.
  • Business Transfers: in the event of a merger, acquisition, or sale of assets.

All third parties are bound by GDPR-compliant contracts.

7. Data retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy, or as required by law.

  • Client-related data: kept for the duration of our relationship and up to [X years] after for legal/accounting reasons.
  • Marketing data: retained until you withdraw consent or unsubscribe.
  • Website analytics data: typically retained for [X months/years].

8. International data transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (such as EU Standard Contractual Clauses).

9. Your rights under GDPR

You have the following rights regarding your personal data:

  • Right to access – request a copy of the personal data we hold about you.
  • Right to rectification – request corrections to inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – request deletion of your personal data.
  • Right to restrict processing – request limits on how we use your data.
  • Right to data portability – receive your data in a structured, commonly used format.
  • Right to object – object to processing based on legitimate interest or direct marketing.
  • Right to withdraw consent – withdraw previously given consent at any time.

To exercise these rights, contact us at: 📧 [Insert email address].

10. Data security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

11. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority. For EU residents, see: https://edpb.europa.eu.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:


Only Solution
📍 Petefijeva 14, Belgrade, Serbia
📧 support@onlysolution.consulting
📞+381642018453